Store in a cool and dry place, away from direct sunlight (Never refrigerate or freeze). Unopened tubs can last several days if stored properly.

Once the seal on tub has been broken, please enjoy the cotton candy immediately for best results. Cotton candy is very sensitive to humidity and temperature, and will begin to deflate after exposure to air.

Some shrinkage during shipping is normal.

However, mistakes happen! If you believe we have made an error in delivery or packaging, please contact us so we can resolve it mutually. As always, thank you for supporting Sweet Escape